Terms & Conditions

1) Who We Are

GameReady Kid provides game-based life-skill coaching for youth. Sessions take place inside games kids already play and may include structured coaching, skill challenges, reflection, and parent-friendly progress summaries. GameReady Kid is not traditional gameplay coaching (rank/aim mechanics); the focus is real-life skill growth (focus, emotional control, communication, teamwork, confidence, and decision-making).

2) Definitions

• "Parent/Guardian," "You": the adult who purchases and manages the child's participation.
• "Child," "Participant": the minor receiving coaching.
• "Coach": a GameReady Kid contractor or employee delivering sessions.
• "Session": a scheduled coaching session (often 45–50 minutes, unless otherwise stated).
• "Platform": video/audio tools (e.g., Zoom, Google Meet) and the game(s) used for coaching.

3) Eligibility & Parent/Guardian Consent

• Adults only for purchase. You must be at least 18 years old to purchase Services.
• You represent authority. By enrolling a child, you confirm you are the child's parent/legal guardian or have permission from a parent/legal guardian to enroll and agree to these Terms.
• Accurate information. You agree to provide accurate contact, billing, and child-related information needed to deliver Services safely and effectively.

4) What GameReady Kid Is (and Is Not)

A. Coaching, Not Medical Care

GameReady Kid provides coaching and skill development support. We are not a medical, mental health, or healthcare provider. Our Services are not: therapy or counseling, psychological evaluation, diagnosis or treatment of any condition, crisis intervention, or medical advice.

If your child has a diagnosis, behavioral plan, IEP/504, safety plan, or clinical needs, you should consult qualified professionals. You may still use GameReady Kid, but you must inform us of any important considerations that affect session safety.

B. No Guaranteed Outcomes

Every child is different. We do not guarantee specific outcomes, rankings, behavioral changes, grades, or performance improvements. We aim to provide structured practice, coaching, and feedback, but results vary based on consistency, child readiness, and home support.

5) Program Format & Deliverables

Your plan may include some or all of the following (depending on what you purchase):

• Live coaching sessions
• Skill focus themes (e.g., focus, emotional regulation, teamwork)
• Parent summaries (quick "micro-reports")
• Progress updates (weekly/monthly where offered)
• A gamified level/points system tied to life skills (where offered)

We may adjust the session structure, curriculum, or delivery method over time to improve quality, safety, and clarity.

6) Safety, Behavior, and Fit

A. Safe Participation

You agree to help ensure your child can participate safely by: providing a quiet/safe space when possible, ensuring the child uses appropriate hardware and an internet connection, ensuring the child follows basic online safety norms, and remaining reachable during the session (and available to join if needed).

B. Behavioral Expectations

GameReady Kid is designed to be supportive, but we require baseline respect and safety. The following are not allowed: harassment, hate speech, threats, bullying, sexual content, or discriminatory behavior; doxxing or sharing personal information about others; encouraging self-harm or harm to others; cheating/scamming, illegal activity, or platform policy violations.

If a child repeatedly violates these expectations, we may pause or end sessions, require parent attendance, change coaches, or terminate services.

C. High-Risk Situations

If your child expresses intent to harm themselves or others, or discloses abuse, we may: end the session immediately, contact the Parent/Guardian, and/or contact appropriate emergency services when required for safety. GameReady Kid is not an emergency service. If you believe your child is at risk, call local emergency services immediately.

7) Technology, Games, and Third-Party Platforms

A. Your Responsibility for Accounts & Equipment

You are responsible for: purchasing/maintaining the game(s) (if needed), complying with the game publisher's terms, having a valid account/subscription (if applicable), and providing the device(s), controller(s), headset, and stable internet.

B. Third-Party Services

Sessions may use third-party platforms (e.g., Zoom/Google Meet, game publishers, voice chat tools). GameReady Kid does not control these platforms and is not responsible for outages, bans, policy changes, or technical limitations caused by third parties.

C. Platform Rules

You agree your child will follow: GameReady Kid session rules, the game publisher's rules, and any applicable community guidelines. If a platform bans an account, we are not responsible for lost time, lost purchases, or inability to participate.

8) Session Recording, Transcripts, and AI Tools

To provide coaching quality, summaries, and progress updates, GameReady Kid may use tools such as session notes, transcription, and summarization.

A. Consent

By using the Services, you consent to the following unless you opt out in writing (where permitted by law and where feasible operationally): Audio recording for coaching notes and parent summaries, Transcription (human or automated), and AI-assisted summarization to produce recaps or progress notes.

B. How We Use This Information

We use recordings/transcripts primarily to: improve coaching quality and consistency, create parent-friendly summaries, and track skill progress.

C. Opt-Out (When Possible)

If you want to request "no recording" or "no transcription," contact us before the first session. Some features (like written summaries) may be limited without transcripts.

9) Scheduling, Attendance, Rescheduling

A. Scheduling

Sessions are scheduled in advance. You agree to arrive on time and ensure the child is ready (logged in, updated, headset working).

B. Late Arrivals

If you arrive late, the session may still end at the scheduled time to respect other clients. Coaches are not required to extend sessions for late arrivals.

C. Rescheduling

• Reschedule with 24+ hours' notice: no fee, subject to availability.
• Reschedule with less than 24 hours' notice: may be treated as a late cancellation.
• No-shows: may be forfeited.

D. Coach Emergencies

If a coach is unavailable due to illness or emergencies, we will reschedule as soon as possible or provide a make-up option.

10) Payments, Subscriptions, and Billing

A. Pricing

Pricing and plan details are shown at checkout or in your invoice/confirmation. By purchasing, you agree to pay the stated amount, including any applicable taxes.

B. Subscription Plans

If you enroll in a monthly plan, you authorize recurring billing until you cancel.

C. Failed Payments

If a payment fails, we may pause Services until payment is resolved. You are responsible for updating payment methods.

11) Cancellations & Refunds

Because coaching time is reserved and staffing is planned, refunds are limited.

• Monthly plans: cancel anytime; cancellation takes effect at the end of the current billing cycle.
• Unused sessions: may expire at the end of the billing cycle unless your plan states rollover.
• Refunds: generally not provided for unused time, except where required by law or where GameReady Kid cancels without offering a reasonable make-up.

12) Communication (Email/SMS)

You may receive communications related to scheduling, reminders, receipts, progress updates, and service changes via email and/or SMS. You can opt out of marketing messages, but service-related messages may still be sent when necessary to deliver Services.

13) Suspension or Termination

We may suspend or terminate Services immediately if: there is unsafe behavior (threats, harassment, sexual content, hate speech), repeated disruption that prevents coaching, repeated violations of platform rules, non-payment, fraud or misuse, or we believe continued participation is unsafe or not a fit.

When possible, we'll try to resolve issues first (e.g., parent join requirement, different coach, adjusted game choice).

14) Intellectual Property

A. Our Materials

All GameReady Kid materials—curriculum concepts, session formats, scoring methods, written reports, and branding—are owned by GameReady Kid or licensed to us. You may not copy, sell, publish, or redistribute our materials without written permission.

B. Limited License for Your Family

We grant you a limited, non-transferable license to use the materials for personal, family use only.

15) User Content & Permission to Use Feedback

A. User Content

If you submit feedback, testimonials, or messages, you grant GameReady Kid permission to use them to improve Services. If we want to use a child's name, identifiable likeness, or identifiable quote in marketing, we should request separate written consent.

16) Disclaimers

To the fullest extent permitted by law: Services are provided "as is" and "as available." We do not guarantee uninterrupted service. We are not responsible for technical issues on your side (hardware, internet, console/PC updates) or third-party platform issues.

17) Limitation of Liability

To the fullest extent permitted by law, GameReady Kid and its coaches will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, loss of profits, or loss of access to third-party platforms.

Our total liability for any claim related to the Services will not exceed the amount you paid to GameReady Kid in the 30 days before the event giving rise to the claim (or the minimum amount allowed by law in your jurisdiction).

18) Indemnification

You agree to defend and indemnify GameReady Kid (and its coaches/affiliates) from claims, damages, liabilities, and expenses arising from: your child's misuse of platforms, violation of these Terms, violation of third-party policies, or unlawful behavior, harassment, or harm caused to others during sessions or on platforms we use.

19) Dispute Resolution

A. Informal Resolution First

Before filing any claim, you agree to contact us and try to resolve the issue informally.

B. Governing Law

These Terms are governed by the laws of the State of Delaware.

20) Changes to These Terms

We may update these Terms from time to time. We will post the updated version with a revised "Last Updated" date. Continued use of the Services after changes means you accept the updated Terms.

21) Contact

Questions about these Terms? Contact us:

Email: support@gamereadykid.com